# Budgie welcome unable to install apps

**URL:** <https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338>\
**Category:** Budgie Welcome\
**Created:** [April 12, 2020, 1:04am UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338 "2020-04-12T01:04:56Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![naso4265](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/naso4265/32/2259_2.png) [@naso4265](https://discourse.ubuntubudgie.org/u/naso4265)\
**Post date:** [April 12, 2020, 1:04am UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/1 "2020-04-12T01:04:56Z")

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Whenever I try to install anything from Budgie welcome, it always fails. At first, I thought that it was because I had the installed the Budgie desktop on what was Ubuntu Mate, so I installed Ubuntu Budgie 18.04.4, since performing a clean installation isn’t a big deal for me on this computer. After installing Ubuntu and downloading updates, it still wouldn’t work.

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**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [April 12, 2020, 3:00am UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/2 "2020-04-12T03:00:23Z")

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Hi

What is the output you see in the terminal of

sudo apt update && sudo apt dist-upgrade

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**Author:** ![naso4265](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/naso4265/32/2259_2.png) [@naso4265](https://discourse.ubuntubudgie.org/u/naso4265)\
**Post date:** [April 12, 2020, 3:51am UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/3 "2020-04-12T03:51:37Z")

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Get:1 [link removed] bionic-security InRelease [88.7 kB]  
Hit:2 [link removed] InRelease  
Hit:3 [link removed] InRelease  
Get:4 [link removed] InRelease [88.7 kB]  
Hit:5 [link removed] bionic InRelease  
Get:6 [link removed] InRelease [74.6 kB]  
Hit:7 [link removed] InRelease  
Fetched 252 kB in 2s (139 kB/s)  
Reading package lists… Done  
Building dependency tree  
Reading state information… Done  
3 packages can be upgraded. Run ‘apt list --upgradable’ to see them.  
Reading package lists… Done  
Building dependency tree  
Reading state information… Done  
Calculating upgrade… Done  
The following packages were automatically installed and are no longer required:  
apturl apturl-common argyll argyll-ref dvd+rw-tools efibootmgr evince-common folks-common fonts-liberation2 fonts-opensymbol gedit-common gir1.2-champlain-0.12 gir1.2-clutter-1.0 gir1.2-clutter-gst-3.0 gir1.2-cogl-1.0 gir1.2-coglpango-1.0 gir1.2-evince-3.0 gir1.2-gdesktopenums-3.0 gir1.2-geoclue-2.0 gir1.2-geocodeglib-1.0 gir1.2-gfbgraph-0.2 gir1.2-gnomedesktop-3.0 gir1.2-gst-plugins-base-1.0 gir1.2-gstreamer-1.0 gir1.2-gtkchamplain-0.12 gir1.2-gtkclutter-1.0 gir1.2-gtksource-3.0 gir1.2-gweather-3.0 gir1.2-json-1.0 gir1.2-peas-1.0 gir1.2-rest-0.7 gjs growisofs gstreamer1.0-gtk3 gthumb-data guile-2.0-libs libatkmm-1.6-1v5 libbdplus0 libboost-date-time1.65.1 libboost-filesystem1.65.1 libboost-iostreams1.65.1 libboost-locale1.65.1 libbrlapi0.6 libburn4 libcairomm-1.0-1v5 libchamplain-0.12-0 libchamplain-gtk-0.12-0 libclucene-contribs1v5 libclucene-core1v5 libcmis-0.5-5v5 libcolamd2 libdvdnav4 libdvdread4 libeot0 libevdocument3-4 libevent-2.1-6 libevview3-3 libexiv2-14 libfolks-eds25 libfolks25 libfwup1 libgail18 libgc1c2 libgfbgraph-0.2-0 libgjs0g libglibmm-2.4-1v5 libgmime-2.6-0 libgnome-games-support-1-3 libgnome-games-support-common libgpgmepp6 libgpod-common libgpod4 libgtkmm-3.0-1v5 libgtksourceview-3.0-1 libgtksourceview-3.0-common libgxps2 libisofs6 libjte1 libkpathsea6 liblirc-client0 liblua5.2-0 libmozjs-52-0 libmpeg2-4 libmpv1 libmusicbrainz5-2 libmusicbrainz5cc2v5 libneon27-gnutls libopencore-amrnb0 libopencore-amrwb0 libpangomm-1.4-1v5 libperl4-corelibs-perl libpkcs11-helper1 libpoppler-glib8 libqqwing2v5 libqt5positioning5 libqt5printsupport5 libqt5qml5 libqt5quick5 libqt5sensors5 libqt5webchannel5 libqt5webkit5 libraw16 libsgutils2-2 libsidplay1v5 libsigc+±2.0-0v5 libspectre1 libsuitesparseconfig5 libuchardet0 libva-wayland2 libxmlsec1 libxmlsec1-nss libyelp0 lp-solve media-player-info network-manager-openvpn openvpn phantomjs python3-brlapi python3-ewmh python3-louis python3-mako python3-markupsafe python3-pyatspi python3-pyxattr python3-speechd python3-xdg python3-xlib rtmpdump xbrlapi xprintidle youtube-dl  
Use ‘sudo apt autoremove’ to remove them.  
The following packages will be upgraded:  
faba-icon-theme moka-icon-theme xserver-common  
3 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.  
Need to get 60.6 MB/60.6 MB of archives.  
After this operation, 1,824 kB of additional disk space will be used.  
Do you want to continue? [Y/n] y  
Get:1 [link removed] amd64 faba-icon-theme all [link removed] [621 kB]  
Get:2 [link removed] amd64 moka-icon-theme all [link removed] [60.0 MB]  
Fetched 60.6 MB in 15s (4,047 kB/s)  
(Reading database … 216976 files and directories currently installed.)  
Preparing to unpack …/faba-icon-theme\_4.5-a~xenial~NoobsLab.com\_all.deb …  
Unpacking faba-icon-theme ([link removed]) over (4.1.2-1) …  
Preparing to unpack …/moka-icon-theme\_5.5~xenial~NoobsLab.com\_all.deb …  
Unpacking moka-icon-theme ([link removed]) over (5.3.6-1) …  
Preparing to unpack …/xserver-common\_2%3a1.19.6-1ubuntu4.4\_all.deb  
Unpacking xserver-common (2:1.19.6-1ubuntu4.4) over (2:1.19.6-1ubuntu4.3) …  
Setting up xserver-common (2:1.19.6-1ubuntu4.4)  
Setting up faba-icon-theme ([link removed])  
keep visit on [link removed]  
Setting up moka-icon-theme ([link removed])  
keep visit on [link removed]  
man-db (2.8.3-2ubuntu0.1)  
why@crap-server:~$

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [April 12, 2020, 8:09am UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/4 "2020-04-12T08:09:02Z")

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Thx

Run

budgie-welcome

Then install something. Anything interesting in the terminal that appears?

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<div class="post-metadata">

**Author:** ![naso4265](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/naso4265/32/2259_2.png) [@naso4265](https://discourse.ubuntubudgie.org/u/naso4265)\
**Post date:** [April 12, 2020, 4:06pm UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/5 "2020-04-12T16:06:44Z")

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I get this when installing the Ant theme:  
grep: /etc/apt/sources.list.d/ubuntubudgie-ubuntu-backports-bionic.list: No such file or directory  
Gtk-Message: 09:58:05.626: GtkDialog mapped without a transient parent. This is discouraged.  
Error executing command as another user: Not authorized

This incident has been reported.  
[Apt] Reloading cache…  
[Apt] Cache reloaded.

I also get a pop-up that tells me I need the ppa:ubuntubudgie/backports repository, but it fails when I click ok. I have also tried installing the ppa itself using the option under recommendations, but it fails with the same terminal output.

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<div class="post-metadata">

**Author:** ![naso4265](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/naso4265/32/2259_2.png) [@naso4265](https://discourse.ubuntubudgie.org/u/naso4265)\
**Post date:** [April 12, 2020, 4:14pm UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/6 "2020-04-12T16:14:12Z")

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So, the line

> [@naso4265](#):
>
> Error executing command as another user: Not authorized

got me curious, so I tried running the program as superuser, and it worked. I think budgie welcome is trying to install apps under my account, which obviously doesn’t have the privileges required.

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**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [April 12, 2020, 4:24pm UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/7 "2020-04-12T16:24:20Z")

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What type of user account have you got?

I presume you mean that you can’t use sudo with your account?

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<div class="post-metadata">

**Author:** ![naso4265](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/naso4265/32/2259_2.png) [@naso4265](https://discourse.ubuntubudgie.org/u/naso4265)\
**Post date:** [April 12, 2020, 5:32pm UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/8 "2020-04-12T17:32:44Z")

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I’m using the default account that I made during installation, and I can use sudo. The only way I could install anything was by running the command “sudo budgie-welcome”

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [April 12, 2020, 5:35pm UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/9 "2020-04-12T17:35:28Z")

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what is the version of welcome you are using ?

```
budgie-welcome --version

```

if it isnt v0.12.1 please run

```
snap refresh
```

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<div class="post-metadata">

**Author:** ![naso4265](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/naso4265/32/2259_2.png) [@naso4265](https://discourse.ubuntubudgie.org/u/naso4265)\
**Post date:** [April 12, 2020, 5:48pm UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/10 "2020-04-12T17:48:38Z")

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budgie-welcome is already 0.12.1

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [April 12, 2020, 6:34pm UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/11 "2020-04-12T18:34:58Z")

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Not really sure what is going on. I’ve done a fresh 18.04 install and refreshed to v0.12.1 of budgie-welcome.

Stuff can be installed as normal.

Weird

What is the output of this command?

```
id
```

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<div class="post-metadata">

**Author:** ![naso4265](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/naso4265/32/2259_2.png) [@naso4265](https://discourse.ubuntubudgie.org/u/naso4265)\
**Post date:** [April 12, 2020, 6:49pm UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/12 "2020-04-12T18:49:42Z")

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uid=1000(why) gid=1000(why) groups=1000(why),4(adm),24(cdrom),27(sudo),30(dip),46(plugdev),119(lpadmin),128(sambashare)

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [April 12, 2020, 6:51pm UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/13 "2020-04-12T18:51:00Z")

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hmm

sorry - I’m stumped

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<div class="post-metadata">

**Author:** ![Coeur-Noir](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/coeur-noir/32/4515_2.png) [@Coeur-Noir](https://discourse.ubuntubudgie.org/u/Coeur-Noir)\
**Post date:** [April 15, 2020, 2:08am UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/14 "2020-04-15T02:08:36Z")

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You should have a look at  
[1⋅ [Ubuntu Budgie 20.04 Testing Week](https://discourse.ubuntubudgie.org/t/ubuntu-budgie-20-04-testing-week/3271/55) |2⋅ [Ubuntu Budgie 20.04 Testing Week](https://discourse.ubuntubudgie.org/t/ubuntu-budgie-20-04-testing-week/3271/59) ]  
as using _sudo_ for running a graphical app’ may have damaged some permissions in your personal folder.

You you post outputs from commands, use « preformatted text » for easier readability :

 ![preformatted_text](https://canada1.discourse-cdn.com/flex035/uploads/ubuntubudgie/original/2X/c/cf030d2521c740dc53f85bb139e5c023c85233fc.png)

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<div class="post-metadata">

**Author:** ![Arias](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/arias/32/3358_2.png) [@Arias](https://discourse.ubuntubudgie.org/u/Arias)\
**Post date:** [May 21, 2021, 1:25am UTC](https://discourse.ubuntubudgie.org/t/budgie-welcome-unable-to-install-apps/3338/15 "2021-05-21T01:25:05Z")

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Thank you!!  
After use “snap refresh”, I could to install through budgie-welcome