# I've lost the test sounds **URL:** \ **Category:** Off Topic\ **Tags:** tuxedo\ **Created:** [March 30, 2021, 9:54am UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811 "2021-03-30T09:54:34Z")\ **Posts on this page:** 13\ **Page:** 1

**Author:** ![MFerreira](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@MFerreira](https://discourse.ubuntubudgie.org/u/MFerreira)\ **Post date:** [March 30, 2021, 9:54am UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/1 "2021-03-30T09:54:35Z")

Iv’e lost the test sounds. I mean, those sound that you should hear when you press a button to hear the left or right speaker, In the settings application, audio page , output section, test button Pressing them I don’t hear anything Im using Ubuntu 20.04.2 LTS Any suggestion ? ---

**Author:** ![mezcalbert](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@mezcalbert](https://discourse.ubuntubudgie.org/u/mezcalbert)\ **Post date:** [March 30, 2021, 1:38pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/2 "2021-03-30T13:38:27Z")

If you are using pulseaudio, I would start with this > systemctl --user stop pulseaudio.socket && systemctl --user stop pulseaudio.service > systemctl --user start pulseaudio.socket && systemctl --user start pulseaudio.service You might also need to remove (back it up under a different name) your ~/.config/pulse folder between stopping and restarting. Then report if it still doesn’t work. ---

**Author:** ![MFerreira](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@MFerreira](https://discourse.ubuntubudgie.org/u/MFerreira)\ **Post date:** [March 30, 2021, 4:53pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/3 "2021-03-30T16:53:58Z")

No, it does not work ---

**Author:** ![mezcalbert](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@mezcalbert](https://discourse.ubuntubudgie.org/u/mezcalbert)\ **Post date:** [March 30, 2021, 5:10pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/4 "2021-03-30T17:10:59Z")

Did the stopping and starting at least go successfully? Usually, there are 5 possibilities for me when pulseaudio is acting up. 1. Restart the services. 2. Remove ~/.config/pulse 3. Go to a terminal and launch alsamixer then press F6 and pick the correct soundcard (alsamixer will display all the volume controls) 4. Reboot (I hate that one, feels like Windows) 5. Last resort is to purge everything pulseaudio (but pay attention to dependencies that could be removed in the process) then reinstall, although you might lose some config so don’t hesitate to back up /etc/pulse/daemon.conf and /etc/pulse/default.pa if you’ve modified them. ---

**Author:** ![MFerreira](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@MFerreira](https://discourse.ubuntubudgie.org/u/MFerreira)\ **Post date:** [March 30, 2021, 7:20pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/5 "2021-03-30T19:20:46Z")

Stop and start went ok. Then I backed up and deleted /etc/pulse and ~/.config/pulse and also uninstalled and reinstalled successfullt pulseaudio, and ubuntu-sounds, but the problem persists. I must add that all the music functions works properly, except those two little sounds. this is the operation’s log: > sudo apt-get remove --purge pulseaudio > Lettura elenco dei pacchetti… Fatto > Generazione albero delle dipendenze > Lettura informazioni sullo stato… Fatto > I seguenti pacchetti sono stati installati automaticamente e non sono più richiesti: > libpulsedsp pulseaudio-utils rtkit > Usare “sudo apt autoremove” per rimuoverli. > I seguenti pacchetti saranno RIMOSSI: > pulseaudio\* > 0 aggiornati, 0 installati, 1 da rimuovere e 1 non aggiornati. > Dopo quest’operazione, verranno liberati 4.641 kB di spazio su disco. > Continuare? [S/n] > (Lettura del database… 416004 file e directory attualmente installati.) > Rimozione di pulseaudio (1:13.99.1-1ubuntu3.10)… > Elaborazione dei trigger per man-db (2.9.1-1)… > (Lettura del database… 415821 file e directory attualmente installati.) > Eliminazione dei file di configurazione di pulseaudio (1:13.99.1-1ubuntu3.10)… > Elaborazione dei trigger per dbus (1.12.16-2ubuntu2.1)… > Elaborazione dei trigger per systemd (245.4-4ubuntu3.4)… > ~ \>sudo apt autoremove > Lettura elenco dei pacchetti… Fatto > Generazione albero delle dipendenze > Lettura informazioni sullo stato… Fatto > I seguenti pacchetti saranno RIMOSSI: > libpulsedsp pulseaudio-utils rtkit > 0 aggiornati, 0 installati, 3 da rimuovere e 1 non aggiornati. > Dopo quest’operazione, verranno liberati 624 kB di spazio su disco. > Continuare? [S/n] > (Lettura del database… 415815 file e directory attualmente installati.) > Rimozione di pulseaudio-utils (1:13.99.1-1ubuntu3.10)… > Rimozione di libpulsedsp:amd64 (1:13.99.1-1ubuntu3.10)… > Rimozione di rtkit (0.12-4)… > Elaborazione dei trigger per dbus (1.12.16-2ubuntu2.1)… > Elaborazione dei trigger per man-db (2.9.1-1)… > ~ \>sudo apt-get install pulseaudio > Lettura elenco dei pacchetti… Fatto > Generazione albero delle dipendenze > Lettura informazioni sullo stato… Fatto > I seguenti pacchetti aggiuntivi saranno inoltre installati: > libpulsedsp pulseaudio-utils rtkit > Pacchetti suggeriti: > pavumeter paman paprefs ubuntu-sounds > I seguenti pacchetti NUOVI saranno installati: > libpulsedsp pulseaudio pulseaudio-utils rtkit > 0 aggiornati, 4 installati, 0 da rimuovere e 1 non aggiornati. > È necessario scaricare 925 kB di archivi. > Dopo quest’operazione, verranno occupati 5.264 kB di spazio su disco. > Continuare? [S/n] > Scaricamento di:1 [http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu](http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu) focal-updates/main amd64 libpulsedsp amd64 1:13.99.1-1ubuntu3.10 [21,7 kB] > Scaricamento di:2 [http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu](http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu) focal-updates/main amd64 pulseaudio-utils amd64 1:13.99.1-1ubuntu3.10 [54,9 kB] > Scaricamento di:3 [http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu](http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu) focal-updates/main amd64 pulseaudio amd64 1:13.99.1-1ubuntu3.10 [815 kB] > Scaricamento di:4 [http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu](http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu) focal/main amd64 rtkit amd64 0.12-4 [34,1 kB] > Recuperati 925 kB in 8s (112 kB/s) > Selezionato il pacchetto libpulsedsp:amd64 non precedentemente selezionato. > (Lettura del database… 415765 file e directory attualmente installati.) > Preparativi per estrarre …/libpulsedsp\_1%3a13.99.1-1ubuntu3.10\_amd64.deb… > Estrazione di libpulsedsp:amd64 (1:13.99.1-1ubuntu3.10)… > Selezionato il pacchetto pulseaudio-utils non precedentemente selezionato. > Preparativi per estrarre …/pulseaudio-utils\_1%3a13.99.1-1ubuntu3.10\_amd64.deb… > Estrazione di pulseaudio-utils (1:13.99.1-1ubuntu3.10)… > Selezionato il pacchetto pulseaudio non precedentemente selezionato. > Preparativi per estrarre …/pulseaudio\_1%3a13.99.1-1ubuntu3.10\_amd64.deb… > Estrazione di pulseaudio (1:13.99.1-1ubuntu3.10)… > Selezionato il pacchetto rtkit non precedentemente selezionato. > Preparativi per estrarre …/rtkit\_0.12-4\_amd64.deb… > Estrazione di rtkit (0.12-4)… > Configurazione di rtkit (0.12-4)… > Configurazione di libpulsedsp:amd64 (1:13.99.1-1ubuntu3.10)… > Configurazione di pulseaudio-utils (1:13.99.1-1ubuntu3.10)… > Configurazione di pulseaudio (1:13.99.1-1ubuntu3.10)… > Aggiunta dell’utente pulse al gruppo audio > Created symlink /etc/systemd/user/default.target.wants/pulseaudio.service → /usr/lib/systemd/user/pulseaudio.service. > Created symlink /etc/systemd/user/sockets.target.wants/pulseaudio.socket → /usr/lib/systemd/user/pulseaudio.socket. > Elaborazione dei trigger per systemd (245.4-4ubuntu3.4)… > Elaborazione dei trigger per man-db (2.9.1-1)… > Elaborazione dei trigger per dbus (1.12.16-2ubuntu2.1)… > ~ \>alsamixer > ~ \>sudo apt-get install ubuntu-sounds > Lettura elenco dei pacchetti… Fatto > Generazione albero delle dipendenze > Lettura informazioni sullo stato… Fatto > I seguenti pacchetti NUOVI saranno installati: > ubuntu-sounds > 0 aggiornati, 1 installati, 0 da rimuovere e 1 non aggiornati. > È necessario scaricare 261 kB di archivi. > Dopo quest’operazione, verranno occupati 341 kB di spazio su disco. > Scaricamento di:1 [http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu](http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu) focal/universe amd64 ubuntu-sounds all 0.14 [261 kB] > Recuperati 261 kB in 1s (180 kB/s) > Selezionato il pacchetto ubuntu-sounds non precedentemente selezionato. > (Lettura del database… 416004 file e directory attualmente installati.) > Preparativi per estrarre …/ubuntu-sounds\_0.14\_all.deb… > Estrazione di ubuntu-sounds (0.14)… > Configurazione di ubuntu-sounds (0.14)… ---

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\ **Post date:** [March 30, 2021, 8:00pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/6 "2021-03-30T20:00:50Z")

> [@MFerreira](#): > > [http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu](http://packages.tuxedocomputers.com/ubuntu/mirror/archive.ubuntu.com/ubuntu) you don’t appear to be running Ubuntu Budgie - you are using TuxedoOS. We have no idea what Tuxedo does with their distro. Better to ask via Tuxedo support. My advice is to download Ubuntu Budgie 20.04.2 to a USB stick and boot into a live session. Test that the sounds work correctly. This will tell you if its a hardware issue or something to-do with Tuxedo. ---

**Author:** ![mezcalbert](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@mezcalbert](https://discourse.ubuntubudgie.org/u/mezcalbert)\ **Post date:** [March 30, 2021, 8:06pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/7 "2021-03-30T20:06:15Z")

I don’t think this is TuxedoOS. It just so happens that I have a Tuxedo as well and they have 3-4 PPAs for Ubuntu since they actively support their Linux laptops and they have packages in the most important distros (in the AUR for Arch or Manjaro, in OpenSuSE/Fedora, etc…). ---

**Author:** ![mezcalbert](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@mezcalbert](https://discourse.ubuntubudgie.org/u/mezcalbert)\ **Post date:** [March 30, 2021, 8:18pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/8 "2021-03-30T20:18:02Z")

That’s weird. I have to say that these have always solved my issues, including the last time (I also had lost my output devices in the Gnome settings sound test pop-up, and had no sound at all). You can also try to replace pulseaudio by pipewire as it’s the future anyway (you can always roll back). It works with Budgie for me. ---

**Author:** ![MFerreira](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@MFerreira](https://discourse.ubuntubudgie.org/u/MFerreira)\ **Post date:** [March 30, 2021, 8:57pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/9 "2021-03-30T20:57:54Z")

I confirm this is TuxedoOs, a derivative of Ubuntu Budgie made by Tuxedo Computers. I want to add that initially he sounds were working, than I made a mess disinstalling and reinstalling pulseaudio and alsasound, since I had other problems, but I don’t remember exactly what I did. If nobody can help, I’ll try to contact Tuxedo (but they are not very quick to answer…) ---

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\ **Post date:** [March 30, 2021, 9:02pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/10 "2021-03-30T21:02:41Z")

> [@MFerreira](#): > > TuxedoOs, a derivative of Ubuntu Budgie 'fraid not - it has nothing to-do with Ubuntu Budgie - nor ubuntu. It is built by Tuxedo using their own tools and we are not sure of the packages Tuxedo uses since Tuxedo uses their own repositories. This is one of the key reasons Tuxedo cannot say its a Ubuntu derivative. ---

**Author:** ![mezcalbert](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@mezcalbert](https://discourse.ubuntubudgie.org/u/mezcalbert)\ **Post date:** [March 30, 2021, 9:15pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/11 "2021-03-30T21:15:15Z")

My bad then. You went for TuxedoOS. Beside this specific annoyance, is it any good? I went for “bare” and transferred my Ubuntu + Manjaro installs on the new NVMe SSD. Since they have really good BIOS, drivers and goodies (tools) support, I really tthought you did the same as me and added the PPAs. They can barely cope with the crazy demand they’re facing and they receive hundreds of inquiries per day (small structure) regarding support or delay inquiries, so yeah, I wouldn’t expect much reactivity. They are very communicative and upfront about it, so I don’t blame them. Anyway, even it it’s not Ubuntu Budgie, it’s till Budgie, is it OK for @fossfreedom and others if we still try to help him? ---

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\ **Post date:** [March 30, 2021, 9:17pm UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/12 "2021-03-30T21:17:12Z")

> [@mezcalbert](#): > > if we still try to help him? feel free to help. I’ll step away. My interests are only if this is Debian + Budgie (which we support) or Ubuntu Budgie itself. ---

**Author:** ![MFerreira](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@MFerreira](https://discourse.ubuntubudgie.org/u/MFerreira)\ **Post date:** [March 31, 2021, 7:56am UTC](https://discourse.ubuntubudgie.org/t/ive-lost-the-test-sounds/4811/13 "2021-03-31T07:56:38Z")

Well, I’m not a Linux expert, but apart that problem it seems to work quite well. I’m using the original Tuxedo Os, installed from their automated installer. I had to reinstall it once, 'cause some mess I made, after that the sounds were ok. After other changes however the problem appeared. Anyway don’t bother. I’ll seek Tuxedo assistance or reinstall the os.