# Missing in action

**URL:** <https://discourse.ubuntubudgie.org/t/missing-in-action/5129>\
**Category:** Budgie Welcome\
**Created:** [July 18, 2021, 2:48pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129 "2021-07-18T14:48:32Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![GorillaWarfare](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/gorillawarfare/32/3511_2.png) [@GorillaWarfare](https://discourse.ubuntubudgie.org/u/GorillaWarfare)\
**Post date:** [July 18, 2021, 2:48pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/1 "2021-07-18T14:48:32Z")

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After an update last week my Ubuntu Welcome and Ubuntu Themes and Layouts is missing. Not sure what happened. Budgie Desktop settings is still there. Any help is very appreciated!

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**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [July 18, 2021, 2:53pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/2 "2021-07-18T14:53:36Z")

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Sounds odd.

Have you removed the app?

```
snap list

```

That will show what snaps are installed.

You are looking for the ubuntu-budgie-welcome snap

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**Author:** ![GorillaWarfare](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/gorillawarfare/32/3511_2.png) [@GorillaWarfare](https://discourse.ubuntubudgie.org/u/GorillaWarfare)\
**Post date:** [July 18, 2021, 2:58pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/3 "2021-07-18T14:58:10Z")

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Thanks for the reply,

Never removed a snaps list.

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**Author:** ![GorillaWarfare](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/gorillawarfare/32/3511_2.png) [@GorillaWarfare](https://discourse.ubuntubudgie.org/u/GorillaWarfare)\
**Post date:** [July 18, 2021, 2:59pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/4 "2021-07-18T14:59:23Z")

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> [@fossfreedom](#):
>
> `snap list`

It’s not listed , just checked.

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**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [July 18, 2021, 3:00pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/5 "2021-07-18T15:00:08Z")

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snap install ubuntu-budgie-welcome --classic

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<div class="post-metadata">

**Author:** ![GorillaWarfare](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/gorillawarfare/32/3511_2.png) [@GorillaWarfare](https://discourse.ubuntubudgie.org/u/GorillaWarfare)\
**Post date:** [July 18, 2021, 3:01pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/6 "2021-07-18T15:01:37Z")

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Will that also install the Theme and Layouts that’s also missing?

Thanks for your time.

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**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [July 18, 2021, 3:06pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/7 "2021-07-18T15:06:03Z")

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Yep. The layouts is simply a shortcut to a page within the welcome app. All shortcuts are installed at the same time.

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<div class="post-metadata">

**Author:** ![GorillaWarfare](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/gorillawarfare/32/3511_2.png) [@GorillaWarfare](https://discourse.ubuntubudgie.org/u/GorillaWarfare)\
**Post date:** [July 18, 2021, 3:08pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/8 "2021-07-18T15:08:13Z")

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Ok , thanks I’ll give it a go!

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**Author:** ![GorillaWarfare](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/gorillawarfare/32/3511_2.png) [@GorillaWarfare](https://discourse.ubuntubudgie.org/u/GorillaWarfare)\
**Post date:** [July 18, 2021, 3:12pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/9 "2021-07-18T15:12:53Z")

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Thanks , worked perfectly!

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**Author:** ![rbreaves](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/rbreaves/32/3871_2.png) [@rbreaves](https://discourse.ubuntubudgie.org/u/rbreaves)\
**Post date:** [June 6, 2022, 7:50pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/10 "2022-06-06T19:50:15Z")

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Not working or me after upgrading from 20.04 to 21.10 and then 22.04. @fossfreedom

```auto
snap list
Name Version Rev Tracking Publisher               
ubuntu-budgie-welcome 0.17.5 404 latest/stable ubuntubudgie classic

```

```auto
env BAMF_DESKTOP_FILE_HINT=/var/lib/snapd/desktop/applications/ubuntu-budgie-welcome_budgie-themes.desktop /snap/bin/ubuntu-budgie-welcome.budgie-themes --jump-to=default
[Debug] Opening page: default.html 
[_load_changed_cb] uri: file:///snap/ubuntu-budgie-welcome/404/usr/share/budgie-welcome/default.html 
[_load_changed_cb] uri:  
[_load_changed_cb] weird uri 

```

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/ubuntubudgie/original/2X/4/4a9631807329256bbfc50e5298922270cd92c090.png)

Not the only user either.

> <https://askubuntu.com/questions/1411451/budgie-welcome-displays-blanks>

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<div class="post-metadata">

**Author:** ![rbreaves](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/rbreaves/32/3871_2.png) [@rbreaves](https://discourse.ubuntubudgie.org/u/rbreaves)\
**Post date:** [June 6, 2022, 8:13pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/11 "2022-06-06T20:13:33Z")

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weird uri error exists for all of the snap binaries on my system…

/snap/bin/ubuntu-budgie-welcome.budgie-discourse  
/snap/bin/ubuntu-budgie-welcome.budgie-themes  
/snap/bin/ubuntu-budgie-welcome.budgie-welcome  
/snap/bin/ubuntu-budgie-welcome.budgie-applets

> <https://github.com/UbuntuBudgie/budgie-welcome/blob/master/budgie-welcome>

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<div class="post-metadata">

**Author:** ![rbreaves](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/rbreaves/32/3871_2.png) [@rbreaves](https://discourse.ubuntubudgie.org/u/rbreaves)\
**Post date:** [June 6, 2022, 8:19pm UTC](https://discourse.ubuntubudgie.org/t/missing-in-action/5129/12 "2022-06-06T20:19:25Z")

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Found it.

rm ~/.local/share/mime/mime.cache

Please update something or during the upgrade process to clear the cache.

[https://forum.ubuntuusers.de/topic/ubuntu-budgie-welcome-probleme-mit-snap/](https://forum.ubuntuusers.de/topic/ubuntu-budgie-welcome-probleme-mit-snap/)