# Not able to Purchase a Mug

**URL:** <https://discourse.ubuntubudgie.org/t/not-able-to-purchase-a-mug/5955>\
**Category:** Off Topic\
**Created:** [May 12, 2022, 11:53am UTC](https://discourse.ubuntubudgie.org/t/not-able-to-purchase-a-mug/5955 "2022-05-12T11:53:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![takhisis](https://avatars.discourse-cdn.com/v4/letter/t/3d9bf3/32.png) [@takhisis](https://discourse.ubuntubudgie.org/u/takhisis)\
**Post date:** [May 12, 2022, 11:53am UTC](https://discourse.ubuntubudgie.org/t/not-able-to-purchase-a-mug/5955/1 "2022-05-12T11:53:35Z")

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Hey people, gr8 job on Budgie, I was so impressed I decided to buy a mug. Followed the links to get one and OOPS!! see below…What The Heck??

Order Cancellation Notice  
We’re unable to process your order.  
Hello G\*\*\*\* S\*\*\*\*\*,  
Thank you for your recent order: 1315\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*.

Unfortunately, we are unable to process your order. The designs are in conflict with our [content guidelines]

As a result, the following items cannot be produced:

|[![Ubuntu Budgie Mug](https://rlv.zcache.com/ubuntu_budgie_mug-r4507657e161749b2b7428ae38f0de3fb_x76iq_8byvr_152.jpg?)](http://www.zazzle.ca/168598565706038094?CMPN=emc_en-ca_cmt_purchase_reject_v2_productLink0&tc=emc_en-ca_cmt_purchase_reject_v2)||Title: Ubuntu Budgie Mug  
Result: Not Approved  
Content Notes: This product contains a design with an image of Ubuntu that may be trademarked. Zazzle is not currently licensed to offer merchandise for this particular brand. If you are interested in purchasing officially licensed merchandise at Zazzle  
| — | — |

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**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [May 12, 2022, 12:04pm UTC](https://discourse.ubuntubudgie.org/t/not-able-to-purchase-a-mug/5955/2 "2022-05-12T12:04:26Z")

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Thanks for letting us know - I have contacted Zazzle and posed a “why” question. Hopefully we will receive a satisfactory response in the next few days.