# Problem with Thunderbird

**URL:** <https://discourse.ubuntubudgie.org/t/problem-with-thunderbird/7327>\
**Category:** General\
**Created:** [August 9, 2024, 1:10am UTC](https://discourse.ubuntubudgie.org/t/problem-with-thunderbird/7327 "2024-08-09T01:10:53Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![macgrioghair](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@macgrioghair](https://discourse.ubuntubudgie.org/u/macgrioghair)\
**Post date:** [August 9, 2024, 1:10am UTC](https://discourse.ubuntubudgie.org/t/problem-with-thunderbird/7327/1 "2024-08-09T01:10:53Z")

</div>

I have been having an issue with Thunderbird, so I tried to uninstall it. I tried that and it still stayed on the system. I tried purging it, and it is still there. So how do I remove it completely, because I want to re-install it. Did anybody have this issue and resolve it?

I am using 24.04.

---

<div class="post-metadata">

**Author:** ![guiverc](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/guiverc/32/3327_2.png) [@guiverc](https://discourse.ubuntubudgie.org/u/guiverc)\
**Post date:** [August 9, 2024, 1:47am UTC](https://discourse.ubuntubudgie.org/t/problem-with-thunderbird/7327/2 "2024-08-09T01:47:58Z")

</div>

You didn’t specify what command you used to uninstall it?

[https://cdimage.ubuntu.com/ubuntu-budgie/releases/noble/release/ubuntu-budgie-24.04-desktop-amd64.manifest](https://cdimage.ubuntu.com/ubuntu-budgie/releases/noble/release/ubuntu-budgie-24.04-desktop-amd64.manifest) and more importantly [Ubuntu Budgie 24.04 Release Notes | Ubuntu Budgie](https://ubuntubudgie.org/2024/04/ubuntu-budgie-24-04-release-notes/)

reveal it’s a _snap_ package, so did you use the `snap remove` command? as the _deb_ package isn’t the actual program being only a _stub_.

---

<div class="post-metadata">

**Author:** ![jlb](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/jlb/32/4919_2.png) [@jlb](https://discourse.ubuntubudgie.org/u/jlb)\
**Post date:** [August 9, 2024, 4:05am UTC](https://discourse.ubuntubudgie.org/t/problem-with-thunderbird/7327/3 "2024-08-09T04:05:39Z")

</div>

Hi @macgrioghair!

Basically, I’ve removed the snap version of Thunderbird embedded in UB 24.04 and what I guess @guiverc calls a _stub_:

```auto
sudo snap remove thunderbird && sudo apt remove thunderbird

```

As the .deb package is not in the Ubuntu repositories anymore, you must first add the Mozilla Team PPA:

```auto
sudo add-apt-repository ppa:mozillateam/ppa

```

Note that you still need to override the snap format.  
So create this file:

```auto
sudo gedit /etc/apt/preferences.d/mozillateamppa

```

Insert the following code and save:

```auto
Package: thunderbird*
Pin: release o=LP-PPA-mozillateam
Pin-Priority: 1001

```

After that, this is the .deb version that you are actually going to install:

```auto
sudo apt update && sudo apt install thunderbird

```

It works fine. But the version is obviously different:

```auto
apt show thunderbird

Package: thunderbird
Version: 1:115.14.0+build1-0ubuntu0.24.04.1~mt1
Priority: optional
Section: mail
Maintainer: Ubuntu Mozilla Team <ubuntu-mozillateam@lists.ubuntu.com>

```

```auto
snap list

thunderbird 128.0esr-3 497 latest/stable canonical✓ -

```

---

<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [August 9, 2024, 1:43pm UTC](https://discourse.ubuntubudgie.org/t/problem-with-thunderbird/7327/4 "2024-08-09T13:43:51Z")

</div>

nice instructions. Think adding this to budgie-welcome would be a good idea to provide a ‘one-click’ solution to switch from snap to deb.