# Unable to send crash report

**URL:** <https://discourse.ubuntubudgie.org/t/unable-to-send-crash-report/5056>\
**Category:** General\
**Created:** [June 12, 2021, 9:47pm UTC](https://discourse.ubuntubudgie.org/t/unable-to-send-crash-report/5056 "2021-06-12T21:47:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![zilexa](https://avatars.discourse-cdn.com/v4/letter/z/bbe5ce/32.png) [@zilexa](https://discourse.ubuntubudgie.org/u/zilexa)\
**Post date:** [June 12, 2021, 9:47pm UTC](https://discourse.ubuntubudgie.org/t/unable-to-send-crash-report/5056/1 "2021-06-12T21:47:05Z")

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I am unable to send this crash report in. I tried ubuntu-bug but also apport-cli, nothing generates a link, opens a browser or does anything. I also checked the URL with my whoopsie ID, no reports were send in. Still, I get this crash after most times I boot, starting with the initial boot after installation.  
[https://upload.disroot.org/r/sUVtoruT#KIyWDWBiQPwQJijUs/1UsG/smNJP6BBJCei034j5K68=](https://upload.disroot.org/r/sUVtoruT#KIyWDWBiQPwQJijUs/1UsG/smNJP6BBJCei034j5K68=)  
The crashfile has timestamp 23:30:30, the following errors are in syslog around that time, I am not sure why, I did enable list view in Nemo, that works of course, not sure what those errors mean:

```auto
Jun 12 23:30:09 idefix budgie-panel.desktop[3288]: ERROR SET META:15 Setting attribute metadata::nemo-list-view-sort-column not supported
Jun 12 23:30:09 idefix budgie-panel.desktop[3288]: ERROR SET META:15 Setting attribute metadata::nemo-list-view-sort-reversed not supported
Jun 12 23:30:09 idefix budgie-panel.desktop[3288]: ERROR SET META:15 Setting attribute metadata::nemo-list-view-zoom-level not supported
Jun 12 23:30:37 idefix whoopsie[1187]: [23:30:37] Parsing /var/crash/_usr_lib_xorg_Xorg.0.crash.
Jun 12 23:30:37 idefix whoopsie[1187]: [23:30:37] Uploading /var/crash/_usr_lib_xorg_Xorg.0.crash.
Jun 12 23:30:37 idefix whoopsie[1187]: [23:30:37] Sent; server replied with: Couldn't connect to server
Jun 12 23:30:37 idefix whoopsie[1187]: [23:30:37] Response code: 0
Jun 12 23:30:37 idefix whoopsie[1187]: [23:30:37] Could not upload; processing later (/var/crash/_usr_lib_xorg_Xorg.0.crash).
Jun 12 23:30:39 idefix xdg-desktop-por[3303]: Failed to get application states: GDBus.Error:org.freedesktop.portal.Error.Failed: Could not get window list

```

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [June 12, 2021, 9:53pm UTC](https://discourse.ubuntubudgie.org/t/unable-to-send-crash-report/5056/2 "2021-06-12T21:53:47Z")

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Thats a failure in whoopsie - the process Ubuntu uses to send crash files.

Your issue kind of looks like this [https://bugs.launchpad.net/ubuntu/+source/whoopsie/+bug/1850608](https://bugs.launchpad.net/ubuntu/+source/whoopsie/+bug/1850608)

I would manually raise a bug report - add as much detail as you can as per the above example.

[https://bugs.launchpad.net/ubuntu/+source/whoopsie/+filebug](https://bugs.launchpad.net/ubuntu/+source/whoopsie/+filebug)

Attach the /var/crash xorg crash file as well