# User login is not possible anymore

**URL:** <https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786>\
**Category:** Budgie Desktop\
**Created:** [July 17, 2023, 5:17pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786 "2023-07-17T17:17:12Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![DPoi](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/dpoi/32/3941_2.png) [@DPoi](https://discourse.ubuntubudgie.org/u/DPoi)\
**Post date:** [July 17, 2023, 5:17pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/1 "2023-07-17T17:17:12Z")

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Hello,  
I have the problem that I suddenly can no longer log in. About the Cinnamon desktop no problem. I think it happened after the last update yesterday. There were many Budgie files processed.

The message:  
“Unfortunately, a problem has occurred.  
A problem has occurred which could not be fixed by the system…”.

What can I do?

Thanks and greetings!

---

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**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [July 17, 2023, 6:07pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/2 "2023-07-17T18:07:42Z")

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So what did you install before this?

What version of Ubuntu Budgie are you using?

Have a look at Logs in the menu and scroll back to the lightdm login section. Look for warnings and errors shortly after login.

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**Author:** ![DPoi](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/dpoi/32/3941_2.png) [@DPoi](https://discourse.ubuntubudgie.org/u/DPoi)\
**Post date:** [July 18, 2023, 10:10am UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/3 "2023-07-18T10:10:46Z")

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Hello,  
I can’t log in when Budgie Login is active. After about a minute the error message comes. Login with Cinnamon works without problems.

I have opened a terminal in parallel and saved the logfiles from lightdm. I can’t do anything with the ERROR message. Is that the reason?  
Attached is a log file.

Ubuntu Budgie Version 22.04 - Latest updates  
Thanks and greetings!

[lightdm.log.txt](https://discourse.ubuntubudgie.org/uploads/short-url/rHNCtW4LCPc4DykjvSWvRwRHEhh.txt) (92,2 KB)

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [July 18, 2023, 10:20am UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/4 "2023-07-18T10:20:29Z")

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As previously asked - what were you doing before the crash? installing software? removing something?

the lightdm log shows a sigterm was received. There will be more information in the journal log

From a terminal

```
journalctl -ae --full > journallog.txt

```

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**Author:** ![Coeur-Noir](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/coeur-noir/32/4515_2.png) [@Coeur-Noir](https://discourse.ubuntubudgie.org/u/Coeur-Noir)\
**Post date:** [July 20, 2023, 12:18am UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/5 "2023-07-20T00:18:07Z")

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Budgie ? Cinnamon ?

Are you launching those two desktop environments with the same user ?

If that’s the case, look no further… it’s always a failure to « stack » many DE under one and only one $USER.

Some DE share some common config’ files hidden in your $HOME - but what’s written good for one will be bad for the other.

Cinnamon and Budgie are both GTK and both contain various pieces ( or forks ) of Gnome components making them impossible to live together under the same $USER.  
Same drawbacks with Mate or Unity.

**Did you dedicate a specific $USER to each of your DE ?**

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**Author:** ![DPoi](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/dpoi/32/3941_2.png) [@DPoi](https://discourse.ubuntubudgie.org/u/DPoi)\
**Post date:** [July 20, 2023, 2:00pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/6 "2023-07-20T14:00:24Z")

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Hello,  
Cinnamon and Budgie have been running side by side for years. Cinnamon is only meant as a “reserve”, like right now, for example.

I am in the process of restoring my image backup of the root partition. Right now there are \>170 updates to do. I have left all budgie\* updates!

The user login is now working again without any problems. I’ll save my image and get back to you…

Greetings!

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<div class="post-metadata">

**Author:** ![DPoi](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/dpoi/32/3941_2.png) [@DPoi](https://discourse.ubuntubudgie.org/u/DPoi)\
**Post date:** [July 20, 2023, 5:58pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/7 "2023-07-20T17:58:01Z")

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So,  
Budgie login works again. Updates all up to date except for:

budgie-applications-menu-applet  
budgie-dropby-applet  
budgie-extras-common  
budgie-extras-daemon  
budgie-hotcorners-applet  
budgie-indicator-applet  
budgie-keyboard-autoswitch-applet  
budgie-network-manager-applet  
budgie-previews  
budgie-quicknote-applet  
budgie-recentlyused-applet  
budgie-rotation-lock-applet  
budgie-showtime-applet  
budgie-trash-applet  
budgie-visualspace-applet  
budgie-weathershow-applet  
budgie-window-shuffler

One of these packages is causing the trouble! If I update all of them, then the login is not possible!  
It’s also strange that only my login doesn’t work. A new user or my wife’s user still works.

Does anyone have any ideas? I don’t want to uninstall Cinnamon because otherwise I won’t be able to access my data.

Thank you!

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [July 20, 2023, 6:16pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/8 "2023-07-20T18:16:40Z")

</div>

You will need to install them one at a time to see which one is the culprit. Let us know the version of the package that is causing issues

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<div class="post-metadata">

**Author:** ![DPoi](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/dpoi/32/3941_2.png) [@DPoi](https://discourse.ubuntubudgie.org/u/DPoi)\
**Post date:** [July 20, 2023, 9:32pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/9 "2023-07-20T21:32:47Z")

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Cool, I figured it out!

The app **budgie-weathershow-applet** was the problem. It was also THE LAST app out of \>170!  
I read something about it somewhere in the logs, but I couldn’t do anything with it!

Uninstalled via terminal F1 and the login works again!

Thank you for your help and kind regards…

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [July 20, 2023, 9:38pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/10 "2023-07-20T21:38:26Z")

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right - so well found.

However we should really now concentrate why the applet is crashing your session. It certainly shouldn’t.

Please reinstall the applet.

restart your panel

```
nohup budgie-panel --restart &

```

then add the applet to your panel.

What happens to your panel?  
Any messages in your terminal?

any messages in your journal log?

```
journalctl -ae --full

```

What is your package version?

```
apt-cache policy budgie-weathershow-applet

```

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<div class="post-metadata">

**Author:** ![Coeur-Noir](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/coeur-noir/32/4515_2.png) [@Coeur-Noir](https://discourse.ubuntubudgie.org/u/Coeur-Noir)\
**Post date:** [July 21, 2023, 12:14am UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/11 "2023-07-21T00:14:49Z")

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The context ( presence of Cinnamon ) might interfere.

DPoi should create a new user and only use Budgie in that new session.

It could serve as a comparison place.

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<div class="post-metadata">

**Author:** ![Coeur-Noir](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/coeur-noir/32/4515_2.png) [@Coeur-Noir](https://discourse.ubuntubudgie.org/u/Coeur-Noir)\
**Post date:** [July 21, 2023, 12:42am UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/12 "2023-07-21T00:42:47Z")

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> [@DPoi](#):
>
> Cinnamon is only meant as a “reserve"

If you need some « reserve » then always have an other user-session available, almost intact, close to its defaults.

One user = one DE = one session.

If one of your « usual » session seems broken, you can use that available session.  
**You can access any data from any session, it’s just a matter of rights and permissions on a couple of folders.** It’s very easy to share data between two ( or more ) users.

Regarding many DE’s under one and only one user, it’s just how they work to store their config’s/settings in your $HOME : sooner or later problems ( small or big ) will occur. Highly depending on the combination of DE in use. The more config’s files they share, bigger the mismatching risk.

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<div class="post-metadata">

**Author:** ![DPoi](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/dpoi/32/3941_2.png) [@DPoi](https://discourse.ubuntubudgie.org/u/DPoi)\
**Post date:** [July 23, 2023, 12:57pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/13 "2023-07-23T12:57:46Z")

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> [@fossfreedom](#):
>
> `apt-cache policy budgie-weathershow-applet`

Hello,  
no chance to install the application! Neither via APT nor via Budgie Extras!

When I want to add the weathershow app in the panel, the setting freezes. Then only a kill of the setting helps.

It’s strange that this error only occurred after the last update. I have not done more than ‘apt upgrade’…

Greetings!

```auto
poi@poiUbuntu:~$ apt-cache policy budgie-weathershow-applet
budgie-weathershow-applet:
  Installiert: 1.4.0+202307221046~ubuntu22.04.1
  Installationskandidat: 1.4.0+202307221046~ubuntu22.04.1
  Versionstabelle:
 *** 1.4.0+202307221046~ubuntu22.04.1 500
        500 http://ppa.launchpad.net/ubuntubudgie-dev/budgie-extras-daily/ubuntu jammy/main amd64 Packages
        100 /var/lib/dpkg/status
     1.4.0-1ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu jammy-updates/universe amd64 Packages
     1.4.0-1ubuntu2 500
        500 http://archive.ubuntu.com/ubuntu jammy/universe amd64 Packages

```

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [July 23, 2023, 3:28pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/14 "2023-07-23T15:28:48Z")

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What is the list of budgie applets that you have installed and on your panel?

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<div class="post-metadata">

**Author:** ![DPoi](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/dpoi/32/3941_2.png) [@DPoi](https://discourse.ubuntubudgie.org/u/DPoi)\
**Post date:** [August 2, 2023, 2:55pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/15 "2023-08-02T14:55:35Z")

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Hello,  
the following applets are installed and in use:

AppMenu  
Places  
Global Menu  
ShowTime  
Screenshot  
DropBy  
AppIndicator Applet  
Visual Space  
QuickNote  
Network  
Status Indicator  
User Indicator  
Notifications  
Raven Trigger

These are all the ones I use…  
Thanks and greetings!

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<div class="post-metadata">

**Author:** ![fossfreedom](https://yyz1.discourse-cdn.com/flex035/user_avatar/discourse.ubuntubudgie.org/fossfreedom/32/1405_2.png) [@fossfreedom](https://discourse.ubuntubudgie.org/u/fossfreedom)\
**Post date:** [August 2, 2023, 3:01pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/16 "2023-08-02T15:01:40Z")

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You are using the daily PPA. That has changes that I’m guessing is conflicting with one of your other non-extras applets.

At a guess I think screenshot is a likely candidate - if you remove that from your panel, logout and login, weathershow could hopefully be then added to the panel without freezing.

EDIT:

I’ve tweaked the weathershow applet - the conflict should hopefully be removed now.

Please update as usual/logout/login and readd the applet.

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**Author:** ![Emergency](https://avatars.discourse-cdn.com/v4/letter/e/839c29/32.png) [@Emergency](https://discourse.ubuntubudgie.org/u/Emergency)\
**Post date:** [August 26, 2025, 4:43pm UTC](https://discourse.ubuntubudgie.org/t/user-login-is-not-possible-anymore/6786/17 "2025-08-26T16:43:42Z")

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I think I have the same or similar problem. I can not log in and I get the same black screen with the same massage.  
How to switch to the terminal in this situation?