Budgie Extras is 'empty' after upgrade to 21.10

Budgie Welcome
1

Just empty:

Bildschirmfoto vom 2021-10-23 16-27-13
Bildschirmfoto vom 2021-10-23 16-27-131002×548 10.6 KB

Reinstalling ends up with this message:

Bildschirmfoto vom 2021-10-23 16-24-26
Bildschirmfoto vom 2021-10-23 16-24-26742×258 23.8 KB

After rebooting, it remains ‘empty’ :disappointed_relieved:

2

Any messages displayed in a terminal if you run the following in a terminal?

budgie-welcome

Then click on the software button and choose budgie-extras

4 
[laptop@laptop ~]$ budgie-welcome 
Traceback (most recent call last):
  File "/snap/ubuntu-budgie-welcome/332/usr/bin/budgie-welcome", line 331, in _load_changed_cb
    app.current_page = uri.rsplit('/', 1)[1]
IndexError: list index out of range
5

what is the output of

budgie-welcome --debug
6

[laptop@laptop ~]$ budgie-welcome --debug
[Debug] Running in debugging mode.
[Welcome] Using /snap/ubuntu-budgie-welcome/332/usr/share/budgie-welcome/ path.
[Welcome] Using /snap/ubuntu-budgie-welcome/332/usr/share/budgie-welcome/ path.
[i18n] Locale Not Available: null (using en_US instead)
[Welcome] Using /snap/ubuntu-budgie-welcome/332/usr/share/budgie-welcome/ path.
[i18n] Locale Not Available: null (using en_US instead)
[i18n] All translated i18n pages found.
[i18n] res_dir:
[i18n] Using locale for gettext: null
[i18n] Using path for gettext: /usr/share/locale/
[i18n] Translation found for gettext.
[Network Test] Establishing a connection test to “http://archive.ubuntu.com/”
[Specs] Detecting graphics vendor…
[Welcome] Using /snap/ubuntu-budgie-welcome/332/usr/share/budgie-welcome/ path.
[i18n] Locale Not Available: null (using en_US instead)
[Welcome] Successfully pinged: http://archive.ubuntu.com/
Traceback (most recent call last):
File “/snap/ubuntu-budgie-welcome/332/usr/bin/budgie-welcome”, line 331, in _load_changed_cb
app.current_page = uri.rsplit(‘/’, 1)[1]
IndexError: list index out of range
[Specs] Detected: Intel Corporation CometLake-H GT2 [UHD Graphics] (rev 05)

7

what is the output of

locale

Does this behave better?

snap refresh --edge ubuntu-budgie-welcome

You can go back to stable via

snap refresh --stable ubuntu-budgie-welcome
8

No, sorry, both ideas do not change it.

[laptop@laptop ~]$ locale
LANG=de_DE.UTF-8
LANGUAGE=de_DE
LC_CTYPE=“de_DE.UTF-8”
LC_NUMERIC=“de_DE.UTF-8”
LC_TIME=“de_DE.UTF-8”
LC_COLLATE=“de_DE.UTF-8”
LC_MONETARY=“de_DE.UTF-8”
LC_MESSAGES=“de_DE.UTF-8”
LC_PAPER=“de_DE.UTF-8”
LC_NAME=“de_DE.UTF-8”
LC_ADDRESS=“de_DE.UTF-8”
LC_TELEPHONE=“de_DE.UTF-8”
LC_MEASUREMENT=“de_DE.UTF-8”
LC_IDENTIFICATION=“de_DE.UTF-8”
LC_ALL=

9

Does this help?

snap remove --purge ubuntu-budgie-welcome
snap install ubuntu-budgie-welcome
10

Hmmm…

[laptop@laptop ~]$ snap install ubuntu-budgie-welcome
Fehler: Diese Überarbeitung von Snap “ubuntu-budgie-welcome” wurde unter Verwendung der klassischen
Einschränkung veröffentlicht und kann daher möglicherweise beliebige Systemänderungen
außerhalb der Sicherheitssandbox durchführen, in der die Snaps normalerweise eingeschlossen
sind. Dies kann Ihr System gefährden.

    Wenn Sie dies verstehen und fortfahren wollen, wiederholen Sie den Befehl einschließlich
    --classic.

This means:

Error: This revision of snap “ubuntu-budgie-welcome” was released using the classic
restriction, and therefore may be able to perform arbitrary system changes
outside the security sandbox in which the snaps are normally enclosed.
are enclosed. This may put your system at risk.
If you understand this and want to proceed, repeat the command including
–classic.

11

yep

snap install ubuntu-budgie-welcome --classic
12

Did not work either. Strange!

13

Do you mean it didn’t install - or you are still seeing a blank page when the app starts?

14

Still the blank page.

15

hmm - not sure.

I switched to de_DE and ran budgie-welcome - it displays in german and budgie-extras shows ok.

16

I’ve got a problem with Snaps in general, I suppose. I’ve installed EOG for testing as a Snap:

[laptop@laptop ~]$ eog
/snap/eog/602/usr/bin/eog: error while loading shared libraries: libportal.so.0: cannot open shared object file: No such file or directory
[laptop@laptop ~]$

17

Yeah - I see that as well - that bug needs to be reported to Canonical via launchpad

1 Like
18

Ok - I’ve added a debug message at the point of the crash - hopefully that will show me what is going on.

please run

snap refresh --edge ubuntu-budgie-welcome
budgie-welcome --debug

Copy paste the output - thanks.

19

laptop@laptop ~]$ budgie-welcome --debug
[Debug] Running in debugging mode.
[Welcome] Using /snap/ubuntu-budgie-welcome/336/usr/share/budgie-welcome/ path.
[Welcome] Using /snap/ubuntu-budgie-welcome/336/usr/share/budgie-welcome/ path.
[i18n] Locale Not Available: null (using en_US instead)
[Welcome] Using /snap/ubuntu-budgie-welcome/336/usr/share/budgie-welcome/ path.
[i18n] Locale Not Available: null (using en_US instead)
[i18n] All translated i18n pages found.
[i18n] res_dir:
[i18n] Using locale for gettext: null
[i18n] Using path for gettext: /usr/share/locale/
[i18n] Translation found for gettext.
[Network Test] Establishing a connection test to “http://archive.ubuntu.com/”
[Specs] Detecting graphics vendor…
[Welcome] Using /snap/ubuntu-budgie-welcome/336/usr/share/budgie-welcome/ path.
[i18n] Locale Not Available: null (using en_US instead)
[Welcome] Successfully pinged: http://archive.ubuntu.com/
[Debug] uri: file:///snap/ubuntu-budgie-welcome/336/usr/share/budgie-welcome/index.html
[Debug] uri:
Traceback (most recent call last):
File “/snap/ubuntu-budgie-welcome/336/usr/bin/budgie-welcome”, line 332, in _load_changed_cb
app.current_page = uri.rsplit(‘/’, 1)[1]
IndexError: list index out of range
[Specs] Detected: Intel Corporation CometLake-H GT2 [UHD Graphics] (rev 05)

20

ok,

what I am seeing shouldnt ever happen. Why it is I have no idea. Are you using the default python that comes with 21.10?

Anyway - I’ve added a bit of code that will stop the crash - no idea though if it resolves your main issue.

Please run

snap refresh
budgie-welcome --debug

Let me know what you see.

21

Good morning!

Yes.

[laptop@laptop ~]$ snap refresh
Alle Snaps sind aktuell.
[laptop@laptop ~]$ budgie-welcome --debug
[Debug] Running in debugging mode. 
[Welcome] Using /snap/ubuntu-budgie-welcome/338/usr/share/budgie-welcome/ path. 
[Welcome] Using /snap/ubuntu-budgie-welcome/338/usr/share/budgie-welcome/ path. 
[i18n] Locale Not Available: null (using en_US instead) 
[Welcome] Using /snap/ubuntu-budgie-welcome/338/usr/share/budgie-welcome/ path. 
[i18n] Locale Not Available: null (using en_US instead) 
[i18n] All translated i18n pages found. 
[i18n] res_dir:  
[i18n] Using locale for gettext: null 
[i18n] Using path for gettext: /usr/share/locale/ 
[i18n] Translation found for gettext. 
[Network Test] Establishing a connection test to "http://archive.ubuntu.com/" 
[Specs] Detecting graphics vendor...  
[Welcome] Using /snap/ubuntu-budgie-welcome/338/usr/share/budgie-welcome/ path. 
[i18n] Locale Not Available: null (using en_US instead) 
[Welcome] Successfully pinged: http://archive.ubuntu.com/ 
[_load_changed_cb] uri: file:///snap/ubuntu-budgie-welcome/338/usr/share/budgie-welcome/index.html 
[_load_changed_cb] uri:  
[_load_changed_cb] weird uri  
[Specs] Detected: Intel Corporation CometLake-H GT2 [UHD Graphics] (rev 05)