Budgie themes and layout not responding

I did a fresh install of ubuntu budgie 20.04 on my friends laptop today and when I try to apply makeover or install theme nothing is happening…
also wifi is slow but manageable.
can someone please tell me if this is a known problem ?

Do make sure you do a full update first and then reboot.

I did. I am running on up to date software. she will kill me.

Run

budgie-welcome

From a terminal.
Then try to apply a theme or makeover. What is the output you see in the terminal.

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