Screen strectched with update 18.10 Feb 4th

Jason · February 4, 2019, 2:52pm

Hello! I updated my Ubntu Budgie 18.10 laptop, with the siftware updater this morning. I have a weirdly stretched desktop (top bar, plank, et.al) so I assume something has gone on with the screen resolution? My default for this dell laptop is 1024x768 (4:3)

I tried to figure it out, but then gave up and reinstalled from scratch (already have backups) Clean install is always nice but once I ran through the updates, it restarted with the same issue, so I conclude it’s something on the Budgie/Ubuntu end? help? I can provide screen shots or info as requested. Screenshot%20from%202019-02-04%2009-48-05

fossfreedom · February 4, 2019, 2:55pm

please can you add a photo with what your desktop looks like.

Jason · February 4, 2019, 3:02pm

right, only now that I’ve made a screen shot, the jpg looks correct, but I am staring at a weirdly stretched screen Screenshot%20from%202019-02-04%2009-58-29

fossfreedom · February 4, 2019, 3:04pm

Can you take a photo of your entire screen with a camera and post it ?

As you say - the above picture looks just fine.

Jason · February 4, 2019, 3:13pm

okay, the log in screen looks the correct proportions (rebooted) but it’s still weirdly strected 20190204_100654_1

fossfreedom · February 4, 2019, 3:18pm

looks like your resolution is wrong - possible 800 wide.

Can you report back what the resolution says via xrandr and the xdpyinfo values as per these two answers:

Jason · February 4, 2019, 3:26pm

yup. side by side 20190204_100654_1 Screenshot%20from%202019-02-04%2010-24-10

fossfreedom · February 4, 2019, 3:30pm

There was an update to the kernel a few hours ago (https://launchpad.net/ubuntu/+source/linux) - please can you boot with the older kernel listed in grub - advanced (press shift / press escape on reboot) to see if that makes a difference?

Jason · February 4, 2019, 3:33pm

Screenshot%20from%202019-02-04%2010-29-15

I’ll try to reboot and get back to you

Jason · February 4, 2019, 3:34pm

sorry press shift, then escape, or press them both at the same time?

fossfreedom · February 4, 2019, 3:36pm

press and hold shift will display Grub. If that doesnt work, pressing the escape key should work.

You have to be quick - its just after the computer bios screen is displayed and just before the UB plymouth logo appears.

Jason · February 4, 2019, 3:36pm

now it catches on the reboot, freezes. I’m going to hard boot it

Jason · February 4, 2019, 3:38pm

okay my options are for 4.18.0-14 or the 0-10 so I’m trying the .10 – hold on

Jason · February 4, 2019, 3:40pm

whoa! the screen looks like it ought to now - so is that a problem with the kernel? colonel-sanders-at-democratic-national-convention

Jason · February 4, 2019, 3:42pm

BTW thanks for talking me through that

fossfreedom · February 4, 2019, 3:42pm

looks like it.

Please report the issue to launchpad to let the Canonical Developers know about the issue. They can advise further what to-do and hopefully will fix in a future kernel release

ubuntu-bug linux

In the report say which kernel version works … and obviously which kernel version doesnt work.

Jason · February 4, 2019, 4:00pm

done, reported it through launchpad to brian M at canonical

Jason · February 4, 2019, 4:15pm

I think I might consider using the LTS until end of April, how do I keep track if the kernel issue has been resolved? I love the feeling of being on the cutting edge-ish, but I also need stuff to work

fossfreedom · February 4, 2019, 4:16pm

since you have filed the bug you will be automatically emailed when something changes on the report.

Jason · February 4, 2019, 4:21pm

oh cool Fossfreedom - thanks. I’ll keep an eye out for it in my email inbox